Frequently Asked Questions

Question 1

What exactly is a Wix Guidance 1:1 Online Session?

Accepted Answer

Wix Guidance 1:1 Online Session is a personalised collaboration support, consultation and guidance where you get exclusive time with Wix Guidance professionals. Your session will be designed to address your specific requirements.

Question 2

How will Wix Guidance 1:1 Online Session benefit my Wix website?

Accepted Answer

Beyond providing professional support in real time, you will get a session designed to achieve a website professional look and feel, insights into professional and advanced SEO processes, optimisation pro tips for better user experience and more, and professional support on content strategy and website structure.

Question 3

Can I book more than one session?

Accepted Answer

Absolutely. While many of our clients find immense value in a single session, you are welcome to book weekly or monthly 1:1 online sessions if you require support for your Wix site transformation.

Question 4

What happens after I book my session?

Accepted Answer

Once booked, Wix Guidance will review your booking details for your specific requirements. You will receive an email with the details.

Question 5

What if I need to reschedule or cancel?

Accepted Answer

We understand that plans can change, please reschedule or cancel 48 hours ahead, via My Bookings in the footer.

Question 6

Are there any prerequisites or software I need?

Accepted Answer

No prerequisites are necessary. We use Zoom or Google Meet for the session.

Question 7

Can I turn my camera off?

Accepted Answer

Your privacy and comfort is our priority. To disable your camera, simply click on the video icon located at the bottom-left corner of your session interface.

Wix Guidance